Have a question, need onboarding help, or want to learn more? Our Hindi and English support team is ready for you — Monday to Saturday.
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Answers to the most common questions from insurance agents using Smart Agent
Our support team is available Monday to Saturday, 9:00 AM to 6:00 PM IST. Platinum plan subscribers get priority 24/7 support. Diamond and Gold/Silver users are served during business hours. We respond to emails within 24 business hours.
Yes! Our team provides complete onboarding support to new users — including account setup, client data import guidance, configuring renewal reminders, and setting up commission rules. Contact us after signup to schedule your onboarding call.
Absolutely. Smart Agent's support team is fully fluent in both Hindi and English. You can communicate with us in whichever language you are most comfortable with — via phone, WhatsApp, or email.
If you encounter a technical issue, please email info@apnainfotech.com with a description of the problem, the device/browser you are using, and a screenshot if possible. Our technical team will investigate and respond within 24 business hours.
Yes. Fill out the contact form above, select "Demo request" as the subject, and our team will arrange a live walkthrough of Smart Agent tailored to your insurance business type — Motor, Health, Life, or General.